Consumerism at its finest

I've discovered a new website that helps me to know that I'm not alone in my frustration with customer service.

Check out The Consumerist at http://consumerist.com/

It's fascinating!

The site is full of interesting stories from consumers about customer service issues. Some are resolved, most are not.

And, readers often weigh in about how they handled similiar problems.

The site's seven official bloggers also often offer helpful information about all kinds of consumer-related things. Things like ways to avoid early termination fees or coupon codes for hot deals.

There's even a company directory that you can use to explore various topics about individual companies. For example, here's a great article on the American Airlines tab:  http://consumerist.com/2010/07/your-complete-big-ass-guide-to-annoying-airline-fees.html 

You may have guessed from the link address that the article is called "Your Complete Big-Ass Guide To Annoying Airline Fees".

This site is serious, snarky and informative, all at the same time.

Check it out and let me know what you think.